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Also Hiring Duty Managers (click here)

and Flight Supporters (non-remote) (click here)

 

ABOUT THE COMPANY:

AirSprint introduced Fractional Jet Ownership to Canada in 2000, formed on a foundation of passion for aviation and for providing exceptional service. Today, each of our dedicated staff is passionate about delivering a private aviation experience that positively contributes to the personal and professional lives of successful Canadians. We do this with the values of "Safety, Service, People, Integrity, Humility, Community".

 

SCOPE AND RESPONSIBILITIES

The Virtual Flight Supporter (FS) works within the Integrated Operations Control Centre (IOCC) team. The FS is administratively managed by the Operations Control Manager (OCM). During a shift assignment, the FS is operationally managed by the Duty Manager (DM) who is on shift. The primary focus of the FS to proactively seek, assemble, and communicate the situational awareness of the operational environment and tactically adjust services to the flightline. The secondary focus of the FS is to provide direct support to the Pilot-in-Command (PIC) and to be the custodian of aircraft when not under the authority of a PIC. The PIC has operational control of aircraft when operating.

The Virtual FS position allows for an applicant to work remotely from British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Quebec. This is a new position, which proactively creates group awareness of the operational environment and adjusts services to the PIC and the aircraft in response to those changes in the environment.

 

KEY CRITERIA

Given that this role is integral to flight safety and operational performance, it is essential that the employee is disciplined, compliant, and detailed in their work. However, they must be able to maintain a 'big picture concept' and handle multiple tasks in a high-pressure, dynamic environment. To maintain team harmony, these criteria must be delivered in a friendly, respectful manner. Support role only; PIC has the operational control of aircraft.

EDUCATION

  • High school graduation, or equivalent
  • Successful completion of Transport Canada written examinations for Commercial Pilot Aeroplanes (CPAER) and Instrument Rating (INRAT), or the Flight Dispatcher Generic Written Examinations (FDOPS & FDMET)
  • Demonstrated and validated industry experience which meets critical competencies below, may be substituted for the educational requirement.

 

CRITICAL COMPETENCIES

  • English Language Proficiency, oral & written, 4+ for physical position & 3+ for virtual position required
  • French Language Proficiency, oral & written, 2+ an asset yet not required
  • Spanish Language Proficiency, oral & written, 2+ an asset yet not required
  • Skilled with flight planning techniques, tools, and software, inclusive of understanding weather, NOTAMs, aircraft performance, and weight & balance implications
  • Skilled in Transport Canada (TC) regulations & standards for CARs 601, 602, 604, 605, 604, & 704
  • Knowledge of how to find, read, interpret, and apply foreign regulations, standards, and procedures for international areas flown by AirSprint
  • Knowledge of AirSprint's codes, values, standards, and procedures, within the functions of Flight Operations
  • Knowledge of AirSprint's operating certificates and specifications, as they pertain to flight planning
  • Knowledge in online computer use
  • Successful background check for safety sensitive position
  • Harmony of individual's Predictive Index (PI) with role's PI

 

EXPERIENCE

  • Educational requirement, or minimum two (2) years relevant experience in a 704 or 705 operation
  • Previous aviation experience considered an asset, but not required
  • Experience with MS Windows & MS Office or Apple equivalent that yields functional use of AirSprint tools

 

PERSONAL / PROFESSIONAL ATTRIBUTES

  • Proactive
  • Detailed / Concentrative
  • Organized
  • Calculating / Analytical
  • Communicative
  • Trustworthy
  • Collaborative

 

EMPLOYMENT TERMS

  • Employee provides own internet access and internet capable hardware
  • Employee is contactable during work hours
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